Hyperboxes

Server services provider

Terms of Service

Hyperboxes offer a technical service mainly in configuring your Linux based seedbox.

Standard support hours are 8am to 8pm GMT Saturday to Monday.

Scope

You must describe the problem which you need solved, we will suggest a solution and once mutually agreed we will proceed to do the work.

Once service has been provided and you are satisfied with the service and the service is working, it will be considered as job completed.

Exceptions

You may terminate the agreement if the problem is not solved, the solution fails to solve your problem or achieve your objective.

Warranty

If the client fail to disclose full use and faults are caused by non-disclosed facts there will be no warranty.

Fault is outside of the work carried out due to third party such as and not limited to api ban on gsuite, there will be no warranty.

Basically, if the work we have carried out is working and third party service is not working, that is beyond our control, we can trouble shoot third party faults, however, that will not be part of the initial work that was carried out.